Warranty & Returns
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Crafted to Last. Protected for Peace of Mind.
At the heart of our brand is a promise of enduring quality and complete customer satisfaction. Each lighting piece is meticulously crafted and backed by a comprehensive warranty—ensuring confidence in every purchase. Should a rare issue arise, our seamless return and exchange process is designed to be swift, transparent, and stress-free. From extended warranty coverage to concierge-level support, we’re committed to delivering a premium post-purchase experience. Whether you're designing a timeless home or curating a commercial space, trust us to stand behind our products—with integrity, efficiency, and care.
1. Extended Warranty Protection
1. Extended Warranty Protection
Enjoy 1 to 5 years of premium coverage against manufacturing defects and performance faults.
2. Pickup Assistance in Select Locations
2. Pickup Assistance in Select Locations
Enjoy doorstep return pickups wherever applicable.
3. Expert-Led Support
3. Expert-Led Support
Dedicated claims specialists ensure your concerns are handled with speed and precision.
4. Transparent Eligibility Criteria
4. Transparent Eligibility Criteria
All warranty and return terms are outlined upfront—no guesswork involved.
5. Replacement or Full Refund Guarantee
5. Replacement or Full Refund Guarantee
If it doesn’t meet our standards—or yours—we’ll make it right.
1. Extended Warranty Protection
Enjoy 1 to 5 years of premium coverage against manufacturing defects and performance faults.
2. Pickup Assistance in Select Locations
Enjoy doorstep return pickups wherever applicable.
3. Expert-Led Support
Dedicated claims specialists ensure your concerns are handled with speed and precision.
4. Transparent Eligibility Criteria
All warranty and return terms are outlined upfront—no guesswork involved.
5. Replacement or Full Refund Guarantee
If it doesn’t meet our standards—or yours—we’ll make it right.